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	9 September 2010 (NZ)

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	Heritage Rotorua
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	New Zealand Accommodation » Rotorua Accommodation » Heritage Rotorua

Great rates & a great accommodation range makes us popular for both business & leisure travel. We will beat ANY other booking website with our 'Price Beat Guarantee'. Deals change frequently & it is first in, first taken. If you require phone assistance, speak with an Ezibed booking representative on 1888 308 6856

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Heritage Rotorua

NZD$4 fee per booking applies

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	Standard

Thursday September 9: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Friday September 10: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Saturday September 11: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Sunday September 12: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Monday September 13: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Tuesday September 14: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Wednesday September 15: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Thursday September 16: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Friday September 17: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Saturday September 18: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Sunday September 19: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Monday September 20: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Tuesday September 21: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Wednesday September 22: Standard at NZD$122 incl. GST

[Std rate: NZD$236 inc GST - Save 48%]

INCLUDING: ***HOT DEAL*** Accommodation in a Qualmark FOUR STAR plus hotel including FREE newspaper, parking, and use of heated pool,spa pools and fitness centre.

Room rate includes 2 guests
Maximum guests per room is 3
Additional adults NZD$33.00 per night
Children welcome
Additional children stay free when using existing bedding
The term 'children' applies to ages 14 and under

Heritage Rotorua has received 13 ratings from Ezibed.com customers. The displayed rating of 7.5/10 is the average of these 13 ratings.

*NEW* EziRating: 7.5/10

Qualmark® - 4 Star Hotel

Qualmark® is New Zealand tourism's official mark of quality. All accommodation businesses which have been rated by Qualmark® have been independently assessed as professional and trustworthy, so you can book and buy with confidence.

*NEW* Customer Reviews of Heritage Rotorua

"Very nice room, the hotel was lovely, the amenities brilliant. The only downside was the room airconditioning did not work well, if at all the night we stayed there." Gayle Marchetta, 3 March 2010

"We were given a very run-down room, the carpet was very loose and not fitting the floor. When we turned back the bedspread, several long black hairs were found. We phoned reception and was told that we could be upgraded, which we accepted. During the night there was apparently a power surge and we were unable to get SKY television. A note was delivered to all guests to say that SKY technician was not available to repair the decoder until Monday. NOT GOOD ENOUGH SKY TV. Our upgraded room was not one of the newer rooms, however it was 100% on our previous room." Sharron Scarlett, 11 March 2009

Heritage Rotorua Response: Dear Sharron,

Thank you for choosing to stay at Heritage Rotorua in March this year and for taking the time to comment to Ezibed.

I was disappointed to read your comments, especially that the first room you entered did not meet your expectations and also that upon folding back the bedspread you noticed long black hairs. I would like to offer my sincerest apologies for any upset this may have caused you and for the inconvenience of shifting rooms.

With regards to SKY TV going down during your stay, you are correct we did have a power spike late on the Friday night/early Saturday morning, which took out some components in our SKY system. We contacted the SKY technician who promptly attended the Hotel and tested the equipment, parts were required from Auckland and didn’t arrive until early the following Tuesday. Being a commercial property with 12 SKY Channels, unfortunately it is not as simple as just replacing a decoder to get the system up and running again. I’m not sure that we should blame SKY for a power spike and not having the necessary equipment available in Rotorua, this was an unforeseen situation.

I was pleased to read that when you contacted reception with regards to your room issues the front office team not only moved your room, but upgraded you from a standard room (as booked) to superior room by way of apology. While the Superior room is located in the same Tower Wing as the room you moved from, the Superior room was refurbished late last year and opened just prior to Labour weekend.

We do have a refurbishment programme in place for the hotel; however as I’m sure you can imagine it does take time to work through a 200 bedroom hotel. I would like to assure you that we constantly review all rooms and carry out any work required while we are waiting for the next programmed area to be refurbished.

Sharron, our service is our benchmark; it is only through feedback such as yours that we are able to monitor ourselves to ensure that we are providing a consistent level of guest service.

Again I would like to thank you for taking the time to place your feedback and hope that you may choose Heritage Rotorua again in future and allow us an opportunity to restore your faith in our hotel.

Kindest regards,

Marcus Keenan
General Manager

"Great place to stay. Friendly front staff, excellent room & great leisure facilities - gym, heated outdoor pool & spa." Anonymous, 23 January 2009

"Room was comfortable but go elsewhere for the cultural show." Anonymous, 19 December 2008

"Excellent!!" Heidi Loxton, 29 October 2008

more reviews »

Heritage Rotorua Information

Address

Corner Froude & Tryon Streets
Whakarewarewa
Rotorua

Directions

Coming from Taupo - go past Rotorua Golf Club then at the first major roundabout turn right, then take the first right following signage to Whakarewarewa Village.

From Auckland follow signs to city, when close to city centre follow signage to Taupo/South or Whakarewarewa Village.

Overview

Heritage Rotorua overlooks the renowned Whakarewarewa Thermal Reserve and Historical Village, which makes it the perfect base to experience the natural and cultural excitement of this very unique location.

Heritage Rotorua has 203 well-appointed, air-conditioned rooms from standard through to suite style accommodation. The recently refurbished Chapman's Restaurant and Bar offers a contemporary New Zealand a la carte menu or a delicious buffet, matched with a fine wine selection. Enjoy the outdoor heated swimming pool, spa pools or fitness centre, 24-hour room service and complimentary car parking.

The recently established Pohutu Cultural Theatre together with it�s long serving Maori Concert Group has already made a name for itself both locally and internationally, making this the must-see Maori cultural performance in Rotorua, presenting a powerful and breathtaking glimpse into the Maori culture.

Facilities

24 hour reception

Currency exchange

Safety deposit box available at front desk

All night security

Express check out

Luggage room

Multilingual staff

Entire property is air-conditioned

Credit cards accepted

Travellers cheques accepted

Tour desk

Concierge

Ticket purchase for local activities & attractions

City/town maps available

Convenience shop

Shuttle service available - complimentary

Business facilities

Free incoming fax

Public internet access

Internet hotspot

Meeting room(s) available

Wedding venue

Banqueting service

Lift / elevator

Wheelchair accessible

Disabled friendly

Lounge bar

Shared hot tub

Outdoor pool (heated)

Fitness centre

Housekeeping service

Satellite / cable television

Games room

Laundry

Shared ironing facilities

Non-smoking rooms

Fine dining restaurant

Casual dining (cafe)

Room service (24 hours)

Children

Children are welcome (see individual room types). Infant highchair available at no cost. Infant cot available at no cost. Babysitting available at NZD $12.00 per hour inc GST.

Parking

Non secure street parking. Non-secure on site parking. Camera monitored carparks.

Check In Time

2:00pm

Check Out Time

10:00am

Cancellation Policy

A minimum of 24 hours notice is required. If cancellation occurs within 24 hours prior to check in time, a charge of one nights accommodation will apply.

Heritage Rotorua Room Information

Room Types

Standard

Standard room with either 1 x king bed, 2 x double beds or 1 x Queen & 1 x Single bed.

Room Facilities

Rollaway beds available at NZD $33.75 per night inc GST

Cot (infant bed) available at no additional cost

Disabled facilities within the room

Smoke alarm in room

Air conditioning system

Opening windows

In room telephone

High speed internet access

Regular television set

On demand movies available

Satellite / cable television

Balcony

Alarm clock

Wake up calls available

Working desk

Pillow choice

Bedspread covers bed

Complimentary newspaper (Monday - Saturday)

Smoking room

Non-smoking room

Bathroom

Ensuite bathroom

Shower over bath

Bathrobes provided

Complimentary toiletries

Hairdryer

Full length mirror

Shaving plugs

Kitchen & Laundry

Refrigerator

Tea/coffee making facilities

Mini-bar

Ironing facilities

Bedding

Run of house - bedding configuration will be determined by the number of guests in each booking

View

Run of house - room views differ for the many rooms within this room type

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