Ezibed.com Customer Reviews for Auckland Airport Kiwi Hotel

"Friendly staff, very accommodating with shuttle bus although perhaps a 25 min wait at airport. Clean rooms, basic breakfast but can't complain for the price!" Rachel Briffa, 3 April 2012

"Room was clean and tidy. Good facilities i.e. kichenette. Beds comfortable. Sky TV was a bonus instead of Free View. Great value for money and continental breakfast simple but adequate." Bettina Simpson, 7 February 2012

"Great service to and from airport. Fabulous room." Raewyn Burwell, 20 April 2011

"Room we stayed in on arrival (ground floor) was nicer than second room (1st floor). Both had ants in bathroom and had a musty odour. Transfer minibus from Auckland airport on both occasions incurred a wait of at least half an hour rather than the 5 mins as advertised, were very uncomfortable and the driver who collected us on one occasion was dangerous and almost crashed. I have scored the hotel with a six despite the negatives above because the staff on reception were always very friendly and helpful." Anonymous, 16 February 2011

"Nice friendly staff. Very helpful. Accommodation quite adequate for the night. Good transport provided to and from the Airport. Overall very good thankyou" Ron Dixon, 19 October 2010

"An interesting stay but ok. First impressions not great. Gardens full of weeds. The front desk welcome was not very warm but a nice man did bring my bag upstairs for me. On entering our room, as non smokers we knew instantly that our room wasn't smoke free as requested. Used smoke butts outside the ranch slider on the balcony. Linen beautifully clean but beds tired and in need of replacing. I informed staff of two drawer fronts that came off in my hands as I attempted to open them when looking for a welcome/information pack that I thought might have been in the room. They obviously don't have them provided. (Folders that usually inform the guest of entertainment venues or resturants in the area). Paint chipped and tired looking. Cobwebs around the ceiling. I don't think that I will revisit the same hotel again." Anonymous, 9 September 2010

"I stayed here about 18 months ago and it was good budget accommodation then but it sure has gone down hill since. There was no warm greeting on arrival, the room was of poor standard, the light over the toilet didn't work, shower door was hard to open, TV reception was fuzzy. I won't ever go back there." Anonymous, 6 September 2010

"We found our room and stay very comfortable. The staff were very courteous and helpful." Maxine Gray, 22 July 2010

"Was not a good experience - the room was awful and the bathroom was not clean. I had booked a "recently refurbished" room but don't believe that is what I got. Very disappointed." Sandra Hamlin, 23 June 2010

"Cheap accommodation by booking through ezibed, however, room was very noisy, no remote for tv!" Anonymous, 22 April 2010

"It suited us fine as we only needed a bed for a few hours as we had an early morning flight. As it only cost us $80.00 for the night with a shuttle to and from the airport, and free storage of our car for 11 days, we were more than happy with the service etc." Anonymous, 6 April 2010

"Was ok, nice and quiet, courtesy coach was excellent." Tegan Goodman, 27 March 2010

"Service was great however I found reception quite rude the night we arrived." Carlena Wilkie, 19 March 2010

"Really nice room, clean and containing all mod cons. Reception was efficient, booked an early morning wake-up call and space on a 4.30am shuttle to the airport. Only disappointment was arriving at the hotel just after 9pm (due to slight delay pick up from the airport) and was unable to get food from the restaurant. Otherwise, extremely happy with hotel and would definitely stay there again." Marilyn Roberts, 6 March 2010

"shower had black silicone around edges and had a leak ,as there was water stains running out the main door of the room in to main hallway of hotel ;disjusting.plus a hole in the wall from the leak,no milk to make a drink , fridge also was leaking , get what you pay for" Derek May, 11 January 2010

"I only stayed the one night but I will stay again when I'm off travelling.
I have already told others about the room and have recomended them to stay there as well." Diane Sanson, 1 January 2010

"Great value for money. Free transfers & parking a bonus. Room nice and recently redecorated." Lisa, 18 November 2009

"We had yummy food and friendly staff." Terry Gruebner, 12 November 2009

"The service was everything we were promised. The room clean and fresh. Our pick up went ahead smooothly both ways. The restaurant food was excellent. An enjoyable stay. Many thanks." Suzanne Carr, 11 November 2009

"Ours was a very breif stay (1 night before our flight to Fiji). The Kiwi International staff were polite and accommodating, it was convenient to the airport and we parked our vehicle there while we were away for no extra cost. We also received free transfers to and from the airport which was fabulous." Mark Lee, 8 October 2009

"Thanks for late arrival in the evening. We really appreciated the wake up call. We are over the moon to have our car in storage there too. Thanks very much." Stephen and Joanne Joss, 29 September 2009

"Stayed one night - the last of a month long stay in NZ - and it was the worst of all of them, after staying in motels most nights, we chose the hotel at Kiwi International for a final night. The first room we were given was non smoking, but stank of stale smoke. When we asked to change we were given another room, but this was dirty. The bathroom had cobwebs all over, the expelair wasn't working, and obviously had not been cleaned for months. The bathroom fittings were mostly very old and dirty, as was the bedroom. The kitchen was poorly fitted, and when we complained we were told this was an 'updated' room - I dread to think what an old one was like! It left a poor impression of our last night of an otherwise fantastic stay in NZ. We will not be going there or recommending this hotel to anyone - just the opposite." David Millett, 27 August 2009

"Pick up and drop off to the aiport was great. The room smelt and kitchen & bathroom were not clean." Margaret Waikato, 17 August 2009

"A really pleasant experience. Only complaint is reception on TV 1. People at reception were excellent." Malcolm MacLean, 9 June 2009

"Comfortable bed, hotel is under repair, scalding hot water, no help with baggage when we were tired, breakfast not available due to low numbers, no 20 minute free internet, no security stay on room door, missing smoke alarm, reminissent of Fawlty Towers." Richard, 11 May 2009

"Found the Kiwi International hotel was pleasent with clean shower and toilet and coffee making facilities. Room airy. Resturant adequate with nice meals and service." Mary Lardelli, 8 May 2009

"Hotel being refurbished - will be great when completed - staff friendly." Kevin Gale, 20 April 2009

"Run down facility. Service OK." John Devlin, 12 April 2009

"Noisy at night. Not clean, but understand that renovations are being undertaken. Room had a leaky toilet, so bathroom floor was wet, and there seemed to be a drip most of the night. Very convenient to the airport." Cheryl Benn, 27 March 2009

"No ventilation in the rooms, dirty linen, worn out chairs, bathroom and toilets not clean and the lobby area very dirty and you cannot sit on the chairs as they are so dirty." Kalinga Pelpola, 6 March 2009

"Not that good, they were doing rennovations and the tv did not work, also bad attitude by staff member." Steven Woodhatch, 19 February 2009

"No air conditioning on a very hot humid day. Meal selection and meals themselves were very poor. We will not be staying here again." Neal Webb, 15 February 2009

"The room was already left open and badly cleaned. There was no air conditioning and the room was stifling. The hallway was full of tarps and painting gear. I asked for a wake-up call at 0500 as I had to get to the airport. I also needed to check out and get a proper receipt. I was assured people would be at the desk - 'we are a 24 hour service'. This was not the case - there was no one awake. I hate to think what it would have been like if I had required a shuttle." Anonymous, 4 February 2009

"Clean, tidy rooms, helpful staff. courtesy shuttle. Nice breakfast." Anonymous, 18 January 2009

"This hotel is currently under repair on a large scale. The water rot and carpet milldew was unbelivable." Colin Mack, 15 January 2009

"No frills, but clean, renovated bathrooms, big TV, comfortable bed, good vibe, hilarious shuttle driver. Would stay again for sure." Jeremy P Martin, 24 December 2008

"Very Clean and helpful. Only stayed one night but was able to leave our car at the hotel while away overseas for a week. Was picked up and dropped off at the airport, and the friendly staff even started our flat battery for us when we returned. Enjoyed a lovely meal in the restaurant as well. Top marks from the five of us." Mary Patel, 4 October 2008

"Basic hotel accommodation but clean and comfortable." Anonymous, 15 August 2008

"They were great - transfers from and to the hotel was excellent and the cost was very good - thank you" Marion Pritchard (Chatwin), 3 July 2008

"The hotel is in need of renovating, the decor is tired. The rooms are clean and well serviced. The reception staff are helpful and friendly. Great for a short stay." Anonymous, 23 June 2008

"Disappointing - no sound proofing between rooms (could hear tv and voices all night). Food in restaurant was dreadful - fish and chips from a freezer and roast beef that was like an old shoe." Anonymous, 19 May 2008

"Efficient service. Stay often and never had a problem. Shuttle to airport excellent. Great restaurant." Anonymous, 21 April 2008