Ezibed.com Customer Reviews for Chifley Suites Auckland

"The suite was lovely but was let down by the single glazed windows which allowed an excessive amount of noise in all night. Also a poor breakfast was supplied with stale croissants and no stewed fruit. The lack of a properly working toaster didn't help either." Adrienne Matthews, 5 December 2011

"Nice clean modern apartments. Minor problems but nothing insurmountable.
Parking is tough overnight, and staff do not understand local parking garage charges. (They do not have any parking available with the motel, they just direct you to a parking garage).
Annoying we had 3 people in our room but we could only get 1 key. Ridiculous!" Russell A, 10 August 2011

"Great location. Really nice rooms but little heating or additional bedding (had a very cold night)." Anonymous, 4 July 2011

"Very nice rooms and good service at front desk." Anonymous, 21 December 2010

"Great place to stay, we enjoyed the 2 bedroom suites as it gives you a good space to relax in." Kerry Bloor, 31 May 2010

"Fantastic views of the sky tower and the harbour bridge. Close to Queen St, Britomart, Maritime Museum.
The apartment was spacious, great shower, useful kitchen and safe area." Anonymous, 25 January 2010

"Clean, modern and comfortable. Very close to Queen St, Viaduct and Sky City." Anonymous, 9 June 2009

"Lovely room with all amenities. Close to city. Only downfall is there is a lot of street noise if the windows are open an no air conditioner so needed to have windows open." Donna Heaps, 25 March 2009

"Great, handy to Viaduct Basin, Sky City, and Downtown, great location with car park building next door which is no dearer than other hotels with valet parking." Kerry Bloor, 13 March 2009

"We were upgraded to a lovely harbour view apartment with a wonderful view. Apartment had very modern decor. Only negative was it wasn't airconditioned and blinds flapped against open windows. Staff were very helpful and provided a fan. Would return again." Janet Weir, 26 February 2009

"Good location, spacious and nice rooms, however it was spoilt by there being no air conditioning. If you opened the windows or sliding door, then you couldn't sleep for the road noise. Even with them closed the noise still kept us awake most the night. It also was not very pleasant to find there was a damp patch on the mattress when we got into bed late Friday evening. We were also put off by the rubbish bags left on the stairs uncollected for 2 days." D & C Monks, 13 February 2009

Chifley Suites Auckland Response: We have purchased fans for the rooms to help with the peak summer humdity. Damp patch on the mattress is confusing as nobody had been in the room for the day or evening before? Rubbish bags on stairs is unacceptable & been addressed by housekeeping.
Kind Regards
Bradley Burnett
General Manager

"Excellent accommodation, good location, helpful desk staff. Clean and modern, well thought out room. Only problem was trying to follow their house instructions with the washer/dryer. So minor! Close to the i-Site, harbour, sky tower, shopping." The Browns, 8 January 2009

"Very well equipped suite, modern, clean, functional, just as you wish to find it!" Hans Schneider, 9 December 2008

"Really great place to stay, very central and extremely tidy." Kerry Bloor, 8 December 2008

"Great service. Well appointed one bedroom unit. Great views." Gareth Pearce, 1 December 2008

"Good location except car parking is in nearby/adjacent public carpark. The walls near the lift are unpainted concrete I guess for architectural feature but not very attractive. Inside the rooms are fully finished, clean and comfortable." Graham, 25 November 2008

"Great value for money. Rooms exceptionally well furnished and only low point the amazingly small size of the shower unit!" Anonymous, 20 November 2008

"Really liked room and it was clean with lots of amenities. However no aircon and it got so hot we had to open windows and the traffic and city noise was prohibitive!!!!!! Too noisy to sleep with.
If they had aircon I would definitely stay there again and would rate them an 8 or 9 out of 10!" Anonymous, 18 November 2008

"Not impressed with cleaners walking in unannounced not even the courtesy of a knock on the door. Later that day returning to the room finding fresh towels thrown on the table and bedding unchanged, upon calling reception their response was to get off the phone as soon as possible with no interest in my complaint." Garry, 5 November 2008

Chifley Suites Auckland Response: This is very dissapointing to us. Needless to say these issues have been followed up with departments involved & is certainly not an indication of our service levels at Chifley Suites. We take every peice of feedback very seriously. Apologies to Mr Rowe, we clearly let you down on this occasion, however would love the opportunity to welcome you back in the near future to ensure your experience is far more positive.

Regards
Brad Burnett
General Manager

"It was good to be upgraded to a 2 bedroom unit for the cost of a 1 bedroom unit. The facilities were great, everything that we needed was provided to a high standard.

Our towels were not changed on the second day and we had to make a request for it, this was not actioned at all, it might have been because it was a public holiday (labour day)" Randhir Badul, 30 October 2008

"Brand new hotel, super service especially asian staff at the reception, beautiful view, couldn't be better." Hyung Chul Lim, 7 September 2008