Hotel Grand Chancellor Auckland Airport has received 36 ratings from Ezibed.com customers. The displayed rating of 7.2 out of 10 is the average of these 36 ratings.
*NEW* Customer Reviews of Hotel Grand Chancellor Auckland Airport"Very clean and comfortable room and as a single woman staying alone I felt very safe." Susan Kennedy, 20 July 2011
"Staff pleasant and helpful and although facilites were clean and tidy the room was dated with extremely uncomfortable beds." Tracey McKenzie, 26 June 2010
"A pleasant experience overall, friendly staff,a nice meal. My only thought would be please clean your entire front window/door system, not a good look to arrive and see a very grubby finger marked windows that maybe haven't been cleaned for some time. Spacious room for 3, but bathroom in need of a little attention." Helen Smith, 9 April 2010
"Only issue I have is the room was non smoking but stunk of smoke - all other aspects were good." Robert Dibley, 18 March 2010
"The staff were very helpful and the facilities were good, we would definitely stay there again" Murray Howson, 5 March 2010
"Good sized comfortable rooms, had a nice view of the garden with patio door. Comfortable bed with nice linen. Good size bathroom with bath and shower.Jane, 11 January 2010
"Stay was great but feel airport pickups should be free most other places do this and it would be the last time I wolud stay because of it. I ate and drank in the hotel and I think pulling another ten bucks for a ride to the airport to be a bit cheeky." Matthew Phelan, 26 September 2009
"Remote didn't work, hairdryer hose broken, radio didn't work, no heating - only 10 degrees. Reception took ages to answer phone. Coffee (bad) and lukewarm. Chose GC because wanted something better than the cheaper airport hotels but it had worse service and charged a lot more!" Linda Conning, 27 May 2009
"Clean and tidy." Ross Tyson, 5 April 2009
"The shuttle was prompt, the reception staff friendly, and the room was clean and tidy." Wendy Lipp, 22 February 2009
"Hard to communicate needs to front desk via phone during stay. Had trouble everytime they ordered taxi's for us either with the taxi arriving to early or not at all. Room was not exactly tidy considering the price to stay." Dean Prince, 11 February 2009
"Clean and tidy." Ross Tyson, 27 January 2009
"The hotel was OK - long way to get to rooms." Lindsay Milner, 17 November 2008
"The room was comfortable and very well equipped. Staff were friendly and eager to assist. Reception does tend to be understaffed, especially at night. The breakfast is very good, but the dinner menu is somewhat limited. I would definitely recommend the hotel." Graham Kimber, 29 October 2008
"I asked for a quiet room and I received one which was a pleasant change." D H, 30 September 2008
"Good for an overnight stay. Great value for money breakfast." David Withy, 18 July 2008
"Service is excellent. Rooms need to be updated." Bruce Cameron, 14 July 2008
"The room had what you need and the bed was comfortable but it just seemed a bit tired and could do with some modernising perhaps" Adria Sissons, 11 July 2008
"The hotel is barely adequate. Even though it's an airport hotel, you need to pay $5 to catch the shuttle to and from the airport - if you're lucky enough to find the shuttle, that is. When we arrived at the airport, the shuttle wasn't running. The night staff at the hotel said that they'd refund our taxi fare in the morning, but the morning staff refused to do so. When we left, the shuttle was 20mins late, and we nearly missed our flight. Simon, 3 June 2008
"The hotel was nice and room service prompt. But I had trouble getting from the airport to the hotel, first by taxi, second by free shuttle. In the end i had to hire a car a day early just to get to the hotel." Graeme Peters, 3 June 2008
