Ezibed.com Customer Reviews for Ibis Tainui Hamilton

"Pleasant room with a lovely view. Difficult to find the car park and the charge of $18 a bit of a surprise." Lesley Munday, 20 August 2011

"This was our second time staying at the IBIS. Service was outstanding, room was immaculate. Staff very warm and friendly. Location is great would definitely recommend." Joseph michael Feao, 9 August 2011

"Unfortunately it was noisy with people shouting and slamming doors at all hours of the night and our carpark was not available even though we had asked for one when booking." Christine Fisher, 7 August 2011

"Very clean, great location, very professional. Don't feel like you're paying for lots of extras you don't need." Anonymous, 27 July 2011

"A good value hotel, great view of the river from the Riverside suites." John Henry, 27 July 2011

"Lovely clean room with adequate facilities." Anonymous, 10 June 2011

"I thought the room was a little small. There was a bit of a wait when checking in as quite a few people arrived at once with only one person on the desk. Otherwise, nice stay and a lovely breakfast next morning." Gail Lord, 1 June 2011

"The room was a little small and the double bed was actually two single beds put together." Steven Pettis, 26 April 2011

"Room clean and tidy, appliances all worked well, vehicle parking fine and the hotel helped out with a charger for my phone that I had forgotten to bring. Did not sample the dining options - not much choice for vegans going by the menu." Anonymous, 15 February 2011

"Staff lovely. Room excellent. Would stay again. Recommend it to our freinds" Raymond Jones, 8 February 2011

"Pleasant and welcoming" Mark Godwin, 6 February 2011

"Clean, modern and convenient hotel. Did lose the booking we made through Ezibed.com so caused delays but sorted in the end. Would have expected parking to be part of the deal and would have liked adjoining rooms as I stated in booking that we were a family of 5 (rooms were either end of a corridor). Overall a good experience though. Would stay again." J Middleton, 3 February 2011

"Efficient service at check-in. When asked about a restaurant, staff knew straight away where it was and provided map of CBD. Room clean. Peaceful sleep. Very comfortable bed. One issue - had to ask for car to be put away into valet parking (had handed keys in 40 mins beforehand)." Elizabeth, 27 January 2011

"Perfect central city spot overlooking river. Will certainly stay there again." Jackie Wright, 9 December 2010

"Great check-in/service, tidy and clean reception area and room. Brilliant view of the river and bridge from our riverside room - however it was a lot smaller than I had imagined." Anonymous, 24 November 2010

"Room was clean and tidy. Good selection on SKY. Reception staff cheery and helpful." Mike Hughes, 19 October 2010

"The hotel was great, although the experience was tarnished by the valet, who became unhelpful when we informed him that we didn't want to park our vehicle on the stacker when there were plenty of other carparks available. He appeared irritated and sulky, and watched my partner struggle with three bags, rather than help him carry one to the lift. This poor service spoiled an otherwise great stay." Anonymous, 19 October 2010

"Brilliant!! This would be the best place we have stayed in when in Hamilton.
$15.00 for the car to be safely stored over night, I can live with that rather than leaving it out on the street." Kevin Farley, 13 October 2010

"Clean room. like a box, tidy and containing the essentials. very pokey bathroom, but the main thing was everything was clean. Lots of hidden costs- internet access was very expensive, and it is $15 per night extra for parking- ok stay." Anonymous, 4 September 2010

"Good location. Some noisy guests in the next room, otherwise great." Anonymous, 28 July 2010

"Found the place excellent. 1.Would like to see reading lamps above head. 2.There are still a lot of smokers around !!!" Barry Buckley, 15 June 2010

"The rooms are very small and compact, but tidy with a good view. Breakfast in the morning was excellent." Stephen Leadley, 12 May 2010

Ibis Tainui Hamilton Response: Dear Stephen

Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback.

The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Ibis Tainui Hamilton.

We look forward to welcoming you back to the hotel in the near future.

Kind regards
Ian Shipman
Senior Assistant Manager

"Nice rooms, nice hotel, good value for money, staff were pleasant and great location. Would definately stay again and recommend to friends and family" Tai Owen, 5 May 2010

Ibis Tainui Hamilton Response: Dear Tai

Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback.

The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Ibis Tainui Hamilton.

We look forward to welcoming you back to the hotel in the near future.

Kind regards
Ian Shipman
Senior Assistant Manager

"Excellent clean quiet central-City apartment, very nice helpful staff. Room clean and comfy. Will be back again soon." Suzanne Lankshear, 13 April 2010

"comfortable bed, clean and functional. noise carried from the corridor. staff were extremely courteous and helpful, especially reception and car valet. we had had an exhausting day of travel as our car had broken down and the valet made available a park when it appeared that there were none available." Anonymous, 13 March 2010

"Standard was average, service was too. Food was pleasant, but of course a little pricey.
Overall stay was sufficient with a star rating of 3 plus. It's what it deserves." Aaron, 11 March 2010

"Fantastic room for the price and good service. Did find it hard finding tourist info - but other than that I will be back" Anonymous, 9 March 2010

"Rooms a bit small .No place to park vehicles. otherwise service was as it should be." Ashok Unka, 3 March 2010

"Pleasant and relaxing stay in very comfortable and clean room, with lovely view. Staff helpful and friendly. There was a temporary problem with parking availability on the second night of our stay, but this was eventually remedied." Anonymous, 18 February 2010

"Room was clean and tidy and well appointed but very small-bed was two singles zipped together. Staff very good" Errol Newport, 1 February 2010

"Was wonderful,very good service
Loved the outdoor balcony overlooking the river and the nibbles at happy hour." Renee Nelson, 19 January 2010

Ibis Tainui Hamilton Response: Dear Renee

Thank you for choosing to stay with us recently and for taking the time to provide us with your feedback.

The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Ibis Tainui Hamilton.

We look forward to welcoming you back to the hotel in the near future.

Kind regards
Philip Hilton
Hotel Manager

"Really good value on special rates, nice location but have to pay for parking." IH, 28 October 2009

"It would have been nice to know that the parking was going to cost $15. As it turned out the carpark was full, and we had to go and park in Sky City anyway." Eileen Delamere, 28 October 2009

Ezibed.com Response: The charge for parking is detailed on the property's page on our site.

"Very handy location. Friendly staff. Would definitely visit again if the rate is cheaper." Kathy Stevenson, 13 October 2009

"Even though the room was small, it was very clean and had everything you needed for a short stay. The day staff were very polite and helpful. What let this hotel down was its lack of policing by the night staff of their very noisy guests at 1, 2, 3, 4 and 5 am the first night and then being woken up at 1 am the second night by a phone call that wasnt even for us. The night manager seemed very unconcerned about our two sleepless nights. Another downside was the cost of parking at $15 per night." Anonymous, 23 September 2009

"While face value price is very good, they do not make it clear that the only parking option is valet and if you enquire about outside parking they are not helpful in providing any clear details. In saying this the lady I dealt with when I arrived was not helpful the gentleman the next morning was." Vanessa Roberts, 31 August 2009

"Its a great hotel, really comfy bed, great view over the river and staff were very helpful and friendly. Very central location in city too." Pauline Basher, 28 August 2009

"Comfortable room and good meal service." Pam Clarke, 13 August 2009

"Room was comfortable but tiny and not enough towels. Breakfast was good value." Anonymous, 5 March 2009

"Good location right in the center of town with great facilities." Nigel Parton, 16 February 2009

"The accommodation itself was perfect, the only thing that marred my stay was the messy parking situation." Lee Scott, 3 January 2009

"I made this booking for my sister and her husband on their wedding night. They were given a free upgrade and extended check out time. The staff were brilliant, I would definitely recommend and use again!!!" Kylie Jacobsen, 7 December 2008

"Lovely stay, wonderful staff. We will stay there again. We enjoyed the yummy full buffet breakfast. Location was great too." Kelvin & Shirley Pates, 27 August 2008

"Reception access poor and parking convoluted. Our stay was marred by large numbers of teenagers causing havock after a school ball, disturbing the whole 2nd floor we were on from 3-5am. The Ibis did provide discounts and gave us a voucher for another nights accommodation." Julian Mason, 6 August 2008