Ezibed.com Customer Reviews for Le Grand Hotel

"Overall ok and was centrally located, Hotel had for sale signs up, it felt like some of the furniture had already been sold." Glen, 2 February 2011

"While customer service was great and the room was big, it was not very cosy as the heater was small for the room. Also the bathroom was cold. Location was excellent." Sohail Sheikh, 26 October 2010

"Very nice stay. Good service" Brian Langdon, 4 January 2010

"Very happy that we could check in early." Anonymous, 2 October 2009

"Beautifully restored. A step back in time. HUGE room & enormous ensuite. Instant hot water. VIBE restaurant (Hotels) was delicious. Thanks, would stay again." Judith, 29 September 2009

"My partner and I always stay at Le Grand when in Hamilton. The rooms are always splendid and its central location makes it convenient for any leisure activity. The staff are fabulous; at any time of day or night we have found them to be helpful and welcoming. I highly recommend Le Grand Boutique Hotel and look forward to visiting again soon." Scott Wilson, 26 August 2009

"Previous stays have been OK which was why we booked again. However, this time the experience was not so good. The decor is looking tired, worn carpets, cracked wash basins, cracked mirror, etc. To cap it all there was a fire in the laundry room which necessitated an evacuation at 0130 in the morning. The fire alarm did not activate and guests had to be contacted individually by phone to request evacuation. There was no roll call and no one apparently in charge. There was also no apology from the management. Finally, being Easter Weekend the restaurant was closed (not a major problem as there are plenty of decent eateries close by). Probably won't stay here again." Mike Breese, 15 April 2009

"A very deceptive looking place. The room we had was huge. The first impression of the hotel was from the rear where you park and that is not attractive but once you are inside it transforms into another little world. We did have a few problems with ants in our room but hey you even get those at home!" JoAnne Tucker, 25 March 2009

"Le grand by comparison to many others I visited that weekend has much larger, high ceiling rooms with grand fully tiled bathrooms. This, coupled with the extremely courteous staff and competitive rates make this place my first choice in future." Tim Alexander, 10 February 2009

"Everything was as expected, check in straightforward, friendly staff." Anonymous, 10 February 2009

"Yes the rooms are big with very old air con that couldn't keep up. The parking is a huge let down, if you don't find a park early then you are forced to park in an alleyway and hand over keys to reception for them to move if need be. We found our car had been badly scratched the next morning - who does that to a wedding car with the ribbons still on!! The complimentary breakfast was very unorganised. We had to ask countless times for items of food or plates and spoons to be stocked up so we could eat! However a very central place to stay for restaurants, the staff were always friendly. We will be trying other places to stay next visit." J Bond, 10 February 2009

"We enjoyed our stay very much. The only thing we could fault was that we did not know the restaurant was shut on Sundays." Tony Rosewarne, 29 January 2009

"Great place - the staff are great. Being in the restoration business the room I had could do with a refresh but still a nice place. Food was very good thanks." John Excell, 21 January 2009

"Hotel room was great, spacious and the en suite was lovely with a bath. Breakfast was a bit disappointing but it came FREE with the room so was a nice bonus." Sue Green, 16 January 2009

"I stay there often and enjoy it everytime." Kay Robertson, 26 December 2008

"The FOH staff were very good, but I think the fridge in the room had the loudess fan I have ever heard." Laureen Sadlier, 24 November 2008

"It was a very charming hotel with lots of character! Had a very enjoyable stay there." Tashina Mikaere, 31 October 2008

"On checking in the toilet was dirty and when I went to have a cup of tea the milk had turned sour as the fridge was not turned on. Great sized rooms but it would have been nice to have been offered assistance with luggage. We had people roaming the hallways on the 2nd night who were swearing and walking around with bottles and screaming right outside our room so after three calls to reception it was finally tamed. Great position and you can tell it was once a gorgeous hotel ...." Briana Cooper, 14 October 2008

"Older style hotel refurbished in convenient location close to restaurants on main street. Large clean rooms, friendly service. Continental breakfast voucher added bonus. If you are a light sleeper, ask for room at rear of hotel - rooms facing main street can be noisy with restaurants and bars below." Anonymous, 24 September 2008

"We always enjoy staying at Le Grand and thought the complimenatry breakfast was a nice touch." Paul & Dale Wood, 10 August 2008

"The accommodation/room was excellent and staff were very friendly. The parking facilties were...not good. Breaksfast would have been great if there had been toast. Very nice decor." Anonymous, 6 August 2008

"I was surprised by being given breakfast vouchers upon my arrival - I had not expected that. The staff were very friendly and very helpful, and I would definitely return to this accommodation. The tidbits in the rooms were a very nice touch (shampoo, soaps etc), but it was the staff and their attitude who earned themselves a 10 in my book!" Carole Badge, 31 July 2008

"The Le Grand was a fantasic place to stay and will be doing so again. My only issue was that I got a room over looking the street and the noise was very bad as the windows were paper thin. I mentioned this to the desk and they were very good about it." Marcus Ashwell, 17 July 2008

"I would have rated this property much higher apart from the initial reception on arrival when the receptionist/check in girl was rude as my wife attempted to check in." Paul Judd, 14 July 2008

"Unfortunately, we felt that we paid a lot of money for what we received, a large under-furnished room overlooking an industrial carpark with airconditioning noise and little insulation between rooms, followed by a 45 minute wait in the restaurant for breakfast which can only be described as the worst Eggs Benedict ever produced!!!" Anonymous, 18 June 2008

"Very noisy at night though this is not the fault of the hotel." Anonymous, 4 June 2008