Ezibed.com Customer Reviews for Northgate Motor Lodge Motel

"Great friendly service right from the first time we walked thru the door until we left. Room lovely, clean and warm. Would definitely stay again and recommend." Andrea, 10 June 2010

"Very friendly and welcoming hosts. We enjoyed our stay. However, I feel a designated car park will add more value." Dittu Arakadavil, 1 February 2010

"Excellent service, very welcoming, loved our stay." Ginny Churchill, 22 January 2010

"Enjoyable stay. Clean and comfortable motel close to city. New owner very helpful." Maureen Ellis, 6 November 2009

"Definitely value for money, but no matter what the price, things should be clean. I washed the dishes we were going to be using before we used them. I got a wine glass from the cupboard & it still had water in it and was very greasy. The welcome was not what I am used to at any accommodation I have stayed in previously. Husband & wife team - the husband didn't even say hello. I rate them 5 as the room was value for money. We left at 7.45 to attend a funeral & am not sure if we received our complimentary breakfast so I cannot comment on that. Flies in the room also, which was shut up. On a nicer note, the bed was both comfortable & clean." Adelaide Price, 16 March 2009

Northgate Motor Lodge Motel Response: Thank you for your feedback and we have now done retraining with our staff and put systems in place so this will not happen again.

"Pleasant reasonable room, however no rubbish collection or beds made the three days we were there. We consider this poor." Malcolm Downey, 14 February 2009

Northgate Motor Lodge Motel Response: Thank you for your feedback and we have done retraining with our staff to ensure this does not happen again.

"Clean, comfortable & good location with friendly, helpful hosts. Great value for money and would certainly stay again." Joseph, 5 January 2009

Northgate Motor Lodge Motel Response: Thank you for your nice comments and we look forward to hosting you again in the future.

"The room was basic but clean and tidy. The service was ok, staff friendly enough. The spa pool bubbles didn't work, and our breakfast cereal was a year past it's best before date. Also they don't have any paperwork to sign at check in or at check out." Anonymous, 10 September 2008

"Helpful hosts. Heating worked well for the time of year we visited. Everything worked. Had a good 3 nights there. Though tatty around the edges it was good value and I can reccommend this motel." G Berman, 19 August 2008

Northgate Motor Lodge Motel Response: Thank you for your comments. We are now in the process of a refit of our bathrooms and will also be looking at kitchens in the near future. All our units now have Aircon/heat pumps.

"Thank you for our stay – the unit was clean and the hosts were welcoming. However, we felt the motel was perhaps less well–equipped than the name Motor Inn would suggest (more like an average motel).
The shower/toilet light bulb was not working, and the toilet in with the shower was not ideal. There was nowhere to put soap while in the shower. The grounds were well set out and the location very convenient. Thank you for a comfortable stay." Anonymous, 5 May 2008

Northgate Motor Lodge Motel Response: Hi. Thank you for that. We have now relined all our showers and put new shower heads and mixers in all units and are in the process of putting shower caddies in all showers. All units are fully equipped with kitchens, heatpump/air con systems, wireless internet and 37" TV's with sky. This is the first time we have had a client say they are not well equipped but again thank you for your feed back as it is all welcome.