Ezibed.com Customer Reviews for Quadrant Hotel Auckland

"Room clean. Staff pleasant and helpful. Would stay there again" David Tennent, 5 May 2012

"Its a shame there was only two chairs for a four person booking. There was only one small pot in the fully equipped kitchen. There was no tray in the shower to put soap etc on." Shelley Barnett, 18 April 2012

"Nothing at all to complain about. The room was amazing and so were the staff. It was a pleasure to stay at the Quadrant." Stacey Wood, 19 February 2012

"Very very helpful staff as our booking through Ezibed was a total cock-up." Anonymous, 2 November 2011

Ezibed.com Response: We're apologetic that you experienced issues with your booking. Our team is looking into the issue and if any fault of Ezibed is identified, then we will certainly address these as quickly as possible - Gareth Pearce

"The lifts are very small for people with luggage. The dining area is very public and food average. There was mould in the shower. My booking was for four adults but only two towels were supplied. The staff were very attentive when my requests for extra towels/coffee etc. were made." Jane Bennett, 3 October 2011

"The staff were helpful and cooperative. The room was clean and well appointed with all necessary items provided. There were no problems with ventilation or noise from other sources. The hotel is conveniently placed in regards to access to the CBD." Anonymous, 1 June 2011

"The hotel facilities were good, but the staff shocking. Not friendly, there was no sugar or milk in the apartment - we phoned, and are still waiting.....! When collecting our car (valet parking) it took 30 minutes with no explanation, just rudeness. A smile and apology would have made all the difference. Don't think they know they are working for the hospitality industry!" Dissatsfied customer, 2 March 2011

"Friendly, helpful staff and nice modern looking hotel close enough to the city centre to get to everything but not right in the middle of the hustle and bustle.

Room was well equipped with LCD TV and large kitchen area including dish washer, stove, microwave and fridge. Room even a washer/dryer. Bathroom was small but this was excusable due to the rest of the home comforts being included. The decor was very nice and the rooms was very airy with 2 ranch sliders to the balcony. One bedroom was semi-open off the lounge with cavity sliders to close it off. The other was a completely separate bedroom.

Not a lot of parking room for cars checking in/out but a few minutes of patients is all that is required. Valet parking was handy.

This was a great set up for us, we were 3 adults wanting 2 nights in Auckland at a reasonable rate with all all the comforts of home. Will be staying at the Quadrant in the future. :)" Tony Price, 24 November 2010

"Had everything I needed for the weekend, very handy to both Queen Street and the waterfront and the bed was one of the most comfortable I have slept in." Lynn, 29 July 2010

"Really enjoyed our stay, staff were fantastic and the room great value for money...loved the free wi-fi!" Selina Rooke, 6 July 2010

"Comfortable and quiet. Had everything I required and was close to both the Civic Theatre and Vector Arena for shows." Lynn, 7 October 2009

"Very nice, clean, quite small, no lounge chairs, small bathroom. Reasonable price, good facilities, convenient location for CBD." Karen Clegg, 13 July 2009

"Nice room and location, great deal on rates. Decided to cook and eat in but no fry pan, only pots .... difficult to cook steak! Only two coffee sachets for a night and morning was a bit light, had to ask for more which was provided. Overall reasonable." Mark Gibson, 21 May 2009

"The service and ambience at the Quadrant could not be faulted. The accommodation was nice, however the size of the room was disappointing. For a one-bedroom apartment I thought there would have been more space in the living area and the bathroom was particularly small - however the provisions were good." Phillipa Parsons, 20 May 2009

"Every thing was fine and as expected, except when I checked out. They would not accept my proof that a $16.00 deposit had been made and argued with me as to final bill amount due. It took me at least ten minutes debate at the check out and ran me late for the meeting I had stayed overnight in town to attend. I now note they have billed me an additional $7.00 on my credit card for a V drink that I definitey did not consume. Not a great experience all round with Quandrant. Would prefer an alternative next time." Jacqui Stevens, 18 May 2009

"The hotel was clean comfortable and had everything I needed. I found the staff very helpful and courteous. I highly recommend them." Virginia Archer, 15 May 2009

"Very nice place to stay, staff were very helpful and professional." Warren Keenan, 13 March 2009

"Disapointed that in a new hotel there was no A/C, and very noisy outside so couldn't leave door open, so made for a very uncomfortable stay. When advertised "parking available' we did not expect to get charged an additional $25.00." Anonymous, 9 March 2009

Ezibed.com Response: The $25.00 parking charge is clearly displayed under the 'Parking' heading for this property.

"It was a clean and tidy hotel. All the staff were very friendly and helpful. Rooms were a good size with everything you needed in them, also the rooms were quiet, didnt hear much of the noise you get in central Auckland. Pretty good hotel, for price, service and quality." Jeremy, 5 March 2009

"Nicely situated, near shops, room good value for money, but not air con. The back which is to be patio needs cleaning, reception staff helpful." Doris Burger, 17 February 2009

"Hotel OK, but lacking in restaurant and a bit strange walking from the lifts to reception through a sort of dining area. Room OK but wouldn't want to spend longer than a couple of nights - would want the bigger room next time." Paul Brandon, 18 November 2008

"Very convenient and cosy room. Staff at the conter very helpful. Did not encounter any major problems." Jamaluddin Ahmad Damanhuri, 9 November 2008

"I have booked myself twice in a month. I love it. Excellent view. Very clean and tidy room. Food - a lot of restuarants within the area, 5-10 min walk (city centre). Close proximity to SkyTower, Viaduct, etc. Just Love Quadrant Hotel. I recommend it to anyone visiting NZ and local like me who wants a break. I have stayed in thousand of different Hotels around the world - Quadrant Hotel is one of my favourite. I am planning to book myself again in the near future. Good value for your money. Book with EZIBED.com for special deals." Ver Cabamongan, 23 October 2008

"Room was modern, clean, functional although compact. Overall we thought Hotel was trendy/hip in appearance but under the surface not so much too offer. Staff were friendly and professional. Good location for central Akld." Anonymous, 15 October 2008

"OK - nice modern and clean, however they were small one bedroom apartments, and the promo which said great views from most rooms was pretty short of the mark! Room service not available during "normal" hours either." Anonymous, 24 September 2008

"I thought the overnight charge for the carpark was excessive." Noel Eichbaum, 31 August 2008

"Lovely and helpful receptionist." Anonymous, 6 August 2008

"The man at reception was rude and cold as the night was. The rooms okay, but the service was something you would have expected from a hospital. Very sad overall." John Cassidy, 9 July 2008

Quadrant Hotel Auckland Response: Thank you for your honest feedback on the service you received at The Quadrant. I am disappointed to hear that the service from our staff was below expectations. Service is very important to us and I would like an opportunity to discuss your stay further with you if possible?

"The 3 drawer chest kept coming off its rails whenever we opened it, the toilet roll holder was hanging on with one attachment which meant the toilet roll kept falling on the floor and there were no instructions to operate the heat pump." Anonymous, 13 May 2008

"Front desk service leaves a lot to be desired. The rooms door rattled badly each time other guests nearby opened or closed their room doors. This is hardly acceptable when guests are trying to get to sleep." Anonymous, 12 May 2008

"It was a great hotel to stay at, just a couple of problems were that it said on the website that there was a nightclub there and there wasnt. And the other was there wasnt much variety of food to choose from, the price was good just wasn't much to choose from. But other than that it was a great stay and I would stay there again. ***Reference to nightclub has been removed. Moderator***" Cody Jesen, 7 May 2008

"The service and quality of the room decor was excellent. However, we had a studio and it was a very small room! The hallway on our floor was not very clean as there were rubbish bags placed outside of a couple of the rooms." Anonymous, 21 April 2008

"Comfortable bed and pillows unfortunately the tv and dvd didn't work properly. The bathroom door wouldn't close and the lift pass key didn't work on the first night. However, once management were informed the points above were fixed quickly." Anonymous, 18 April 2008