Ezibed.com Customer Reviews for SKYCITY Grand Hotel

"Up to the standard expected of this top hotel." Paul Reyneke, 8 May 2012

"Always greeted so nicely by all staff - very friendly. Rooms are superb and unlike most hotels, the beds are super comfy! Won't go anywhere else." Deborah Laidlaw, 16 April 2012

"Excellent service, just found the bed a little hard and the shower flooded into the bath room floor." Peter Blair, 22 March 2012

"The carpet had many dirty spots and food morsels were stuck on bed sham which I did not expect from a five star hotel." Anonymous, 1 May 2011

"I was happy to stay for $250.00pn but no way would i pay full price for it. Breakfast was really nice. Thanks so much" Adrienne Neal, 16 June 2010

"The hotel was good but I had to pay for my valet parking when it said on my booking that the valet parking was part of my deal." Grant Skelton, 27 May 2010

"Room was fine. Service was great." Stuart Crosby, 15 February 2010

"Very quiet. Friendly staff. Comfortable room and hassle free check in and out. Car parking was easy. This all contributed to a great stay." Suze Strowger, 9 February 2010

"Overall Hotel lived up to expectations. However if I was to pick out areas of improvement I thought reception and restaurant staff could have been a little bit more friendly and could take the lead from the concierge team who were exceptionally good to deal with and alway had a smile. One minor niggle was the condition of the pillows in the room; I would probably have been more comfortable resting my head on a slab of concrete." Des Barry, 1 December 2009

"The service was friendly and professional and the room was very clean and comfortable. My in room dining order was the Fishburger which was divine. The eastday spa is exquisite and I highly recommend the Kady Vasty massage." Anonymous, 3 October 2009

"We could not fault our stay at SKYCITY Grand Hotel, from the moment we arrived to the moment we left we had faultless service and accomodation, we will be staying there again." Tony Rosewarne, 2 September 2009

"Stayed several times before and always great. Only small matters this time like milk in fridge not replaced as straw still in there. They did rectify this when I told them and gave us two. No plug in sink in bathroom (but again not a major for us). Will still go back again though." Anonymous, 2 June 2009

"Thought our stay was fantastic, was upgraded as they got the beds wrong, ordered 2 beds as was staying with my son, they gave us one bed, so upgraded, that was even better, really big room, 2 big TV's, really lovely room." Ruth Davison, 16 February 2009

"Good." Anonymous, 13 October 2008

"We were very disappointed with our stay at the Grand Hotel. We were unable to be accommodated, despite having booked and ended up having to shift hotels. The only rooms available were smoking, when we had specified non smoking for health reasons." Anonymous, 24 September 2008

"This hotel has a good location. Is on a par with a good 3-star rather than a 5-star hotel. The unit was very clean with very good bathroom facilities. The television was mediocre." Anonymous, 12 September 2008

"Perfect but for some noise from the aircon or ducting which made it difficult for my partner to sleep. Nice and warm on a FREEZING NIGHT !" Max Allen, 8 July 2008

"Best stay we have ever had in an NZ hotel. Exceptional service from every staff member. We only stayed for one night so didn't have time to use the gym, sauna or indoor lap pool... regretted not bringing gear and togs. The buffet breakfast should never be missed!! Thanks SKYCITY Grand!" Anonymous, 17 April 2008