Ezibed.com Customer Reviews for The Waterfront Suites-Heritage Boutique Collection

"The 2 bedroom apartment was very nice, felt we were staying in a luxurious place." Johann Beckamnn, 7 December 2010

"Service was poor, bathroom sink was leaking, the water ran in front of the toilet, which meant we needed a towel on the floor so we didn't get wet feet, we told them about the problem and were told the maintenance man didn't come in till Monday. We left Tuesday with nothing done, rooms were not serviced till late afternoon everyday and when upstairs flushed their toilet it sounded like we were about to be flooded by a waterfall. Would not go back or recommend. Room no 111" Bruce Ross, 7 December 2010

"Shower - vanity very poor." Graham Emery, 14 October 2009

"Great place, with a great view." Darren Hannay, 10 August 2009

"Booked as a last minute deal, very well appointed apartment, met all our requirements in the booking requests form. Outstanding accommodation for the nightly rate charged." Katherine Shiells, 14 December 2008

"Property not in condition expected for a near new building and poor design mean't climbing two flights of stairs to our two bedroom apartment on the third floor." Dennis Paget, 10 November 2008

"The accommodation was lovely. Unfortunately the unit I stayed in had not been properly cleaned after the previous guests. There were hairs in the bath, so it seemed it had not been cleaned at all. There was food - looked like ice-cream - on the remote control for the tv, and there was pink chewing gum on the patio wall outside the bedroom.

I thought this was very disappointing considering the room rate charged." Anonymous, 4 November 2008

"We could not fault the suite or the service at Waterfront Suites. On arrival the suite was warm and welcoming. Everything was very clean and all appliances, linen etc of the highest standard. We thoroughly enjoyed our stay and have told so many people about how great our accommodation in Paihia was." Fay & Lyall Sinclair, 13 July 2008

"We were pleased with the excellent location, spacious apartment and large beds, security and service. All earning a high mark. We have rated a 9 as
we had a limited view of the bay but assumed that this was due to the lower tariff. The lap pool advertised as heated, was not and was too cool for April weather." Anonymous, 17 April 2008

"My family enjoyed their stay. The rooms were great and the location was excellent" Anonymous, 17 April 2008